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EFM have project managed our implementation of the MICAD system supporting us from the first step through to a system that can now report on spaces in terms of ERIC and Lord Carter benchmarks, they have supported the transfer of our hard FM services to move over to the MICAD helpdesk and onward onto the use of handheld devices. During the whole process, they have worked with our contractors to provide seamlessly integration of surveys and planned maintenance data, along the way they have provided both administrator and user training for in-house and contractor staff.

The journey has just begun for us and we look forward to using EFM further to provide further training and developments.

Nigel Myhill

Director of Estates and Facilities